Scheduling maintenance

A maintenance window tells users about planned work before it happens, so expected downtime doesn't look like an outage. During the window, affected monitors show MAINTENANCE instead of DOWN.

Creating a window

  1. Console → Maintenance → New.
  2. Set a title and a description of what you're doing.
  3. Choose the start and end time.
  4. Select the affected monitors/components.
  5. Save — it appears on your status page as scheduled.

What visitors see

  • Before — an upcoming maintenance notice with the scheduled time.
  • During — affected components display MAINTENANCE, and the window is marked in-progress.
  • After — the window closes and components return to their live status.

Best practice

  • Schedule during low-traffic hours and announce with enough lead time.
  • Be specific about impact: which features, and whether downtime is expected.
  • Keep the window tight; extend it explicitly if work runs long.

Note

Maintenance suppresses DOWN noise for the affected components during the window, so your uptime history and alerts reflect planned work rather than an incident.