Subscribers
Subscribers are people who opted in to hear about your status — they get notified when you post incidents or maintenance, so they don't have to keep refreshing the page.
How people subscribe
Your public status page includes a Subscribe option where a visitor enters their email and confirms. Once confirmed, they receive updates for that page.
Managing subscribers
In the console, open Subscribers to:
- See who's subscribed.
- Remove subscribers if needed.
- Understand your reach before a big announcement.
What triggers a notification
- A new incident is posted, and follow-up updates.
- Maintenance windows (upcoming and changes).
Unsubscribing
Every notification includes an unsubscribe link (the reserved unsubscribe route). Honoring it is
automatic — no action needed from you.
Tip
Encourage subscriptions right on your status page and in your app footer. An informed user opens far fewer support tickets during an incident.